Expert Talks: Insights and Innovations in Automotive

Ariana Garcia is a TRAILBLAZER for young people and especially YOUNG WOMEN all over this industry! She has never stopped learning. From starting her automotive journey in BDC to now rocking the heck out of the Nashville District for General Motors as

Winner of 2023's Automotive News' 40 under 40, Internet Sales Manager, Employee Advocate, Community Advocate, and Leader. These are just a few of the titles held by the wonderful Courtney Paschal of Street Toyota In Amarillo Texas. The Chicks had

Join The Chicks In Charge ft. Jarrod Kilway as they discuss how to incorporate AI with an existing BDC in place, how AI can help the overall customer experience and... Is AI going to entirely REPLACE the human element in a BDC?! OH! And HOW MANY shoes

What a truly amazing episode this is! Martha has been in the auto industry for over 23 years. She started as a BDC representative for a Ford dealership. After a year in that position, she got promoted to BDC Manager and would then spend the next 3 years

The Chicks FINALLY had a chance to sit down and chat with Fred Lennartz and Lou Ramirez of the Car Guy Coffee Podcast! Fred and Lou - also known as the "Certified Solutionaries" around the Automotive Industry - are working to change the car business one

Tune in for Episode 11 of The Chicks in Charge ft. Petra Sherbin to discuss the importance of keeping women safe while having a career in a male dominated industry. Petra is NY born and raised. She is now a military spouse that has moved around quite a bi

In this empowering conversation, Bobbie Herron—an automotive industry leader with 22 years of experience—joins the Chicks in Charge to share her passion for mindset management. Discover why a growth-focused attitude can propel not just sales and BDC teams, but also foster innovation within operations and leadership roles. From her background at major groups like Garber Automotive and the Cardinale Group to her game-changing role at The Bees Knees Agency, Bobbie offers tactics that can help anyone in automotive reach new heights. Don’t miss her insights on the “Next Big Thing” reshaping the auto world—tune in to learn how adopting the right mindset can turbocharge your results!

Shasta was unavailable during this episode so it is Jess and Robin today! Tune in to hear what the Social Media Guru and Manifestation Master, Robin Wilson, has to say and hear how YOU can help HER meet her 2023 goal of employing 100+ people in her local

There is nothing that Jess and Shasta love more than highlighting strong, amazing women in the automotive industry. So when we had the opportunity to interview Kaylee Felio, we knew that we had to take it! Kaylee is a mom, wife, manager, and so much mor

This is a HEE-UGE episode! Stan Sher - President of Dealer eTraining - came on with us to discuss all things BDC and BDC training. This includes the good, the bad, and the ugly. Where are we getting it right, where are we getting it wrong, and where is

This week we covered such an important topic: Leadership. Understand that there is a massive difference between management and leadership and what that difference is. Roy covers with us how he works with leaders day in and day out to ensure that they a

When it comes to women finding success in the automotive industry, and often finding roadblocks, it turns out that men aren’t always the problem… yet they’re so fast to be blamed. Listen more to hear what Jess, Katie, and Shasta have to say about this

Today the Chicks in Charge discussed Social Media posting and the importance of doing it correctly to your business! 90% of the business that we talk to or see on social media are doing it wrong and in this world, doing it wrong can actually be worse th

You'll have to excuse our streaming lag a few times! But we had so much fun getting to talk with Scott Trainor of USA Motor Jobs and getting to learn more about how he is helping staff the automotive industry as well as helping high school and vocational

Welcome to Episode 2 of the Chicks in Charge: Automotive Edition podcast! Today we had the absolute pleasure of welcoming in Laura Berman of RLB Automotive Consulting to the studio with us! She is partnered with TruWarranty and Equity4U and offers a m

Welcome to our very first Episode of the Chicks in Charge: Automotive Edition! Today we spoke about BDC Processes and the importance of text and emails in your BDC! We even dabbled a little bit in Social Media posting for dealerships as well! Stay